Guest Survey | Hilton Head National RV Resort

How likely are you to recommend Hilton Head National RV Resort to a friend?

Not at all Likely Extremely Likely
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1. How did you hear about Hilton Head National RV Resort?

2. Please rate your reservation booking experience.

2b. Comment (please specify)

3. Upon your arrival at Hilton Head National RV Resort, how efficient was the check-in process?

3b. Comment (please specify)

4. Was your interaction with our valet service a positive and helpful experience?

4b. Comment (please specify)

5. During your stay did your interactions with our Resort Team exceed your expectations?

5b. Comment (please specify)

6. Please rate your impression of the site you stayed on? (list site number in the comments section below if you wish)

6b. Comment (please specify)

7. Did the cleanliness and overall upkeep of the Resort meet your expectations? Please share additional details below.

7b. Comment (please specify)

8. If you were a guest at Waters Edge how satisfied were you with the accommodations in this adults-only area?

8b. Comment (please specify)

9. How satisfied were you with the selection of goods at the Retail Store at the Main Clubhouse?

9b. Comment (please specify)

10. Did our Dog Park and Dog Wash meet your expectations as a pet-friendly Resort?

10b. Comment (please specify)

11. Would you return to the Resort and/or recommend us to friends and family?

11b. Comment (please specify)

12. Did you use our Food and Beverage Services? If yes please answer the remaining questions.

13. How was your Food and Beverage experience while at Hilton Head National RV Resort?

13b. Comment (please specify)

14. Was our waitstaff for Food and Beverage attentive to your needs while at the Resort?

14b. Comment (please specify)

15. Were your expectations met in a timely manner when it came to Food and Beverage?

15b. Comment (please specify)

16. Were your expectations of cleanliness met in our Food and Beverage department?

16b. Comment (please specify)

17. Overall, how was your experience with Food and Beverage?

17b. Comment (please specify)

info@hiltonheadrv.com Office: (843) 707-4800 36 Hilton Head National Drive Bluffton, SC 29910