Date and Time SubmittedHow likely are you to recommend Hilton Head National RV Resort to a friend?1. How did you hear about Hilton Head National RV Resort?2. Please rate your reservation booking experience.2b. Comment (please specify)3. Upon your arrival at Hilton Head National RV Resort, how efficient was the check-in process?3b. Comment (please specify)4. Was your interaction with our valet service a positive and helpful experience?4b. Comment (please specify)5. During your stay did your interactions with our Resort Team exceed your expectations?5b. Comment (please specify)6. Please rate your impression of the site you stayed on? (list site number in the comments section below if you wish)6b. Comment (please specify)7. Did the cleanliness and overall upkeep of the Resort meet your expectations? Please share additional details below.7b. Comment (please specify)8. If you were a guest at Waters Edge how satisfied were you with the accommodations in this adults-only area?8b. Comment (please specify)9. How satisfied were you with the selection of goods at the Retail Store at the Main Clubhouse?9b. Comment (please specify)10. Did our Dog Park and Dog Wash meet your expectations as a pet-friendly Resort?10b. Comment (please specify)11. Would you return to the Resort and/or recommend us to friends and family?11b. Comment (please specify)12. Did you use our Food and Beverage Services? If yes please answer the remaining questions.13. How was your Food and Beverage experience while at Hilton Head National RV Resort?13b. Comment (please specify)14. Was our waitstaff for Food and Beverage attentive to your needs while at the Resort?14b. Comment (please specify)15. Were your expectations met in a timely manner when it came to Food and Beverage?15b. Comment (please specify)16. Were your expectations of cleanliness met in our Food and Beverage department?16b. Comment (please specify)17. Overall, how was your experience with Food and Beverage?17b. Comment (please specify)
11/28/2022 12:24:22 AM
10
Search on Park Advisor app and then reviews on RVLife.com
⭐⭐⭐⭐⭐ (5/5)
Very simple to reserve online and pick my own site.
⭐⭐⭐⭐⭐ (5/5)
Office staff were all very friendly and efficient. Since it was my first time here they gave me everything I needed to know to make my stay very easy.
⭐⭐⭐⭐⭐ (5/5)
Very friendly and thorough at the site.
⭐⭐⭐⭐⭐ (5/5)
Everyone I encountered was very friendly and extremely helpful.
⭐⭐⭐⭐⭐ (5/5)
Had two sites. I booked 69 online and front office staff mentioned it was further away that maybe I wanted. I stayed there one night and decided to move closer to showers and dog park. Stayed in 193 for my last two nights. Both sites were spotless.
⭐⭐⭐⭐⭐ (5/5)
Very nice facilities. Spotless laundry, showers and grounds. Very impressed with entire resort.
Did not go into store.
⭐⭐⭐⭐⭐ (5/5)
Great dog play area and lots of dog garbage cans and bags conveniently throughout the resort. . Thank you!
⭐⭐⭐⭐⭐ (5/5)
Yes. I told all of my RV friends about the resort. I'm from CA so I may not be back soon enough. Would definitely stay longer next time. Prefect resort in the perfect location in SC.
No
11/27/2022 09:15:35 PM
10
Family member in the area
⭐⭐⭐⭐⭐ (5/5)
easy to book
⭐⭐⭐⭐⭐ (5/5)
did pre-check in due to arriving late
⭐⭐⭐⭐⭐ (5/5)
very helpful
⭐⭐⭐⭐⭐ (5/5)
very friendly and helpful staff
⭐⭐⭐⭐⭐ (5/5)
site 178
⭐⭐⭐⭐⭐ (5/5)
kept very clean
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
No
11/27/2022 02:57:09 PM
10
Someone recommended it on a Facebook group.
⭐⭐⭐⭐ (4/5)
Because our Airstream is an older model, we had to call to get our reservation.
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐ (4/5)
#2. The only problem we had with our site is based on the latest cation of the fire pits, if the people in site #1 were sitting outside (which they often were) we had no privacy at all. We were staring at each. They could see right in our front door.
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐⭐ (4/5)
$14 was a bit steep for a beverage. If it had been more reasonable we would have ordered more
⭐⭐⭐⭐ (4/5)
He wasn’t busy but forgot our water
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/27/2022 02:37:44 PM
10
Camping app
⭐⭐⭐⭐⭐ (5/5)
Very easy
⭐⭐⭐⭐⭐ (5/5)
Everyone super friendly
⭐⭐⭐⭐⭐ (5/5)
Very hrlpful
⭐⭐⭐⭐⭐ (5/5)
The best we have stayed at yet
⭐⭐⭐⭐⭐ (5/5)
Easy in and out
⭐⭐⭐⭐⭐ (5/5)
Spotless
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
We will be back
No
11/27/2022 01:52:03 PM
10
My brother lives in Bluffton. He recommended you plus reviewed it on the Internet, my brother also stop down and asked to take a tour. Your staff was more than friendly and gave them the presidential treatment.
I left a message after 6!00 in evening and they did return my call the following morning
It was real smooth, friendly staff also very thankful for our business and very welcoming
Very positive greeted me as I was getting out of my RV. Give me directions how to check in also welcomed us, and thank us for our business.
Exceed my expectations more than that I felt that I was getting the president award. Anything that I ask they were very helpful.
We stayed at site 120 very clean well-maintained I was impressed as soon as someone left your team was there cleaning up the area. Also at one point I believe someone came behind the first worker and redid it. That’s what you call. Strong standards.
You had exceeded my expectations. I believe it was better than the Disney corporation. Once again excellent job well executed keep up the good work. Thanks for the positive experience.
Awesome selection had a little bit of everything be clean, organized, friendly staff
It more than met my expectations now my wife is planning for me to build one at home. Thanks for making her day.
Yes, we are planning two more trips this spring, and also in the fall again
No
11/27/2022 01:58:00 PM
10
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/27/2022 01:43:33 PM
10
On line plus brother refer you
⭐⭐⭐⭐⭐ (5/5)
Staff was very willing to help, clean, courteous, and thankful for our business
Very smooth, professional
It was a great experience, wasn’t even out of the vehicle, came up to greet me give me directions, and again thank me for a guest
Yes, we did very friendly courtesy and willing to help give gave clear direction. Every time we passed one they waved and said hello it was a great feeling to be appreciated.
We were on site 120 great view very clean. Even the fire pits were clean. No trash around awesome job on management and their team.
Hey, awesome job on park maintenance. I believe it was a step above Disney. Awesome job management team. Thank you for making it a positive experience.
No
Very well stocked cleaned. Staff was willing to help and answer any questions check out was a smooth process also.
Yes it did. Nice job now. My wife wants one at home.
11/27/2022 01:07:41 PM
10
Google
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Cleanest campground and bathrooms I have ever seen across multiple states. Great job!
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
No
11/27/2022 01:02:32 PM
10
Ig
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐ (3/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐ (4/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐ (4/5)
11/27/2022 11:28:36 AM
8
online
⭐⭐⭐⭐ (4/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Restrooms were great. Need chairs/benches to rest gear and for dressing. Big miss on that.
did not visit
did not visit
NA
⭐⭐⭐⭐ (4/5)
No
11/26/2022 06:46:48 PM
8
Through a search of RV Life
⭐⭐⭐⭐⭐ (5/5)
Staff was very professional
⭐⭐⭐⭐⭐ (5/5)
Staff also professional, prepared and efficient on arrival
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
I have never been in such a well maintained RV resort
⭐⭐⭐⭐⭐ (5/5)
No
11/26/2022 05:16:31 PM
10
A friend stayed there and posted pictures on Facebook.
⭐⭐⭐⭐⭐ (5/5)
No problems.
⭐⭐⭐⭐⭐ (5/5)
Very easy
⭐⭐⭐⭐⭐ (5/5)
**Not disatisfied at all, however, we were on a buddy site and found it strange that we had to both back in instead of pull through.
⭐⭐⭐⭐⭐ (5/5)
Very friendly!
⭐⭐⭐⭐⭐ (5/5)
289
⭐⭐⭐⭐⭐ (5/5)
The resort is emaculate!
We were not guest at Waters Edge.
⭐⭐⭐⭐⭐ (5/5)
Enjoyed shopping and the Wine and Cheese event.
⭐⭐⭐⭐⭐ (5/5)
Our dog loved running around at the park. I would have used the dog wash but their was no dryer.
⭐⭐⭐⭐⭐ (5/5)
Absolutely!!!!
Yes
⭐⭐⭐⭐⭐ (5/5)
Very enjoyable! Loved the red pepper soup!
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/26/2022 12:08:40 PM
10
Facebook pages
⭐⭐⭐⭐⭐ (5/5)
Person on the phone was very kind and helpful
⭐⭐⭐⭐⭐ (5/5)
Staff was very welcoming and informative. She told us to check out old town Bluffton and we fell in love with the town!
⭐⭐⭐⭐ (4/5)
He was very helpful in getting us to our site and friendly.
⭐⭐⭐⭐⭐ (5/5)
Everyone we met was extremely friendly, helpful and a pleasure to talk to!
⭐⭐⭐⭐⭐ (5/5)
Sites were spacious and all the concrete kept it very clean!
⭐⭐⭐⭐⭐ (5/5)
The Resort was maintained exceptionally well and very pleasing to the eye!
⭐⭐⭐⭐⭐ (5/5)
Loved all the items at the store!
⭐⭐⭐⭐⭐ (5/5)
Our black lab LOVED the dog park and while the dog wash looked great he refused to even enter the building. Everyone we interacted with at dog park (staff and fellow campers) were a joy to talk to.
⭐⭐⭐⭐ (4/5)
We have already recommended to several people we have met on our trip.
No
11/26/2022 11:08:24 AM
10
Return visit
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Low lighting could be used for when using the park after dark.
⭐⭐⭐⭐⭐ (5/5)
No
11/23/2022 08:38:22 AM
0
Family
⭐ (1/5)
⭐ (1/5)
⭐ (1/5)
⭐ (1/5)
Over priced. Not friendly, cold & cordial. My cousin had a very bad fall and I have had no follow up call from you. Uncaring to say the least. We didn’t feel like guests we felt like just a number.
⭐⭐⭐ (3/5)
⭐⭐⭐ (3/5)
⭐ (1/5)
Yes
⭐⭐⭐ (3/5)
⭐⭐⭐ (3/5)
⭐⭐⭐ (3/5)
⭐⭐⭐ (3/5)
⭐⭐⭐ (3/5)
11/22/2022 07:31:31 PM
10
Internet Search
RV Life/trip wizard
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
All staff were super friendly, kind and accommodating. Michael at the Tiki bar is amazing! Gerry (valet service) is so friendly and attentive. All the ladies in reservations and clubhouse are so kind. Lori the events coordinator is lovely!!!
⭐⭐⭐⭐⭐ (5/5)
Amazing, clean, beautiful view. 7 star!!!
⭐⭐⭐⭐⭐ (5/5)
The ladies in the washroom keep the place immaculate!!! Even the dog washing staton was So clean and spotless!!!
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Amazing!!! Milo loved it!!!
⭐⭐⭐⭐⭐ (5/5)
Yes! Yes! Yes! Can’t wait to come back and have already raved about it to so many!!!
Yes
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Michael is just fantastic!!! He was so friendly with us and our children, and even our dog! Always attentive and going the extra mile to help!
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/21/2022 02:02:23 PM
10
Google search
⭐⭐⭐⭐⭐ (5/5)
Super easy
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Amazing experience, enjoyed so
No
11/21/2022 01:41:59 PM
10
Been there tons of times. My favorite place to camp!
⭐⭐⭐⭐⭐ (5/5)
I emailed Christine from the road for a site and she got the process started!!! Couldn't have made it easier for me. GREAT team there at HHN!
⭐⭐⭐⭐⭐ (5/5)
Valet showed up quickly!
⭐⭐⭐⭐⭐ (5/5)
Outstanding. I arrived after dark and he and two others backed me in quickly. Couldn't have gone smoother!
⭐⭐⭐⭐⭐ (5/5)
ALWAYS!
⭐⭐⭐⭐⭐ (5/5)
Every site is always impeccable!
⭐⭐⭐⭐⭐ (5/5)
ALWAYS!
⭐⭐⭐⭐⭐ (5/5)
I wasn't this time because I was only there overnight but stay there all other times and it is always stellar. Even on my morning walk I went through there and it is pristine.
⭐⭐⭐⭐⭐ (5/5)
Didn't get there this time.
⭐⭐⭐⭐⭐ (5/5)
Didn't have my girls with me this trip but previous trips its always perfection.
⭐⭐⭐⭐⭐ (5/5)
Absolutely!
Yes
⭐⭐⭐⭐⭐ (5/5)
Jordan took care of my drink and got me my meal quickly. VERY friendly and personable.
⭐⭐⭐⭐⭐ (5/5)
Jordan was awesome.
⭐⭐⭐⭐⭐ (5/5)
They were!
⭐⭐⭐⭐⭐ (5/5)
YES!
⭐⭐⭐⭐⭐ (5/5)
One word: Perfection!
11/21/2022 12:23:47 PM
10
Facebook
⭐⭐⭐⭐⭐ (5/5)
Easy
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes especially Tom at the clubhouse bar/restaurant is always very personable & a true gem.
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Again Tom was great & very accommodating
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/21/2022 11:52:39 AM
Friend
⭐⭐⭐⭐⭐ (5/5)
Easy
⭐⭐⭐⭐⭐ (5/5)
Very efficient
⭐⭐⭐⭐⭐ (5/5)
Guided me right to my spot
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Site 315 was private but it was slightly unlevel, with my rear Jack's having to extend to the max.
⭐⭐⭐⭐⭐ (5/5)
Very clean resort
N/A
N/A
Yes, excellent park
⭐⭐⭐⭐⭐ (5/5)
No
11/21/2022 09:52:51 AM
10
A friend
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
11/21/2022 08:32:13 AM
10
Friend
⭐⭐⭐⭐ (4/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐ (2/5)
NA
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐ (3/5)
⭐⭐⭐⭐ (4/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐ (4/5)
11/20/2022 02:25:41 PM
10
Google
⭐⭐⭐⭐⭐ (5/5)
We enjoyed everything we experienced at the park. The staff was incredible and the amenities were top notch.
⭐⭐⭐⭐⭐ (5/5)
No fuss. We arrived late and the staff was there waiting for us and efficiently got us in an set up.
⭐⭐⭐⭐⭐ (5/5)
The valet service was fantastic! Very helpful and courteous.
⭐⭐⭐⭐⭐ (5/5)
This was by far the most helpful and happy staff we've ever had at a rv resort.
We were on site 209. It was perfect.
⭐⭐⭐⭐⭐ (5/5)
Absolutely! It was pristine!
⭐⭐⭐⭐⭐ (5/5)
By far the most varied assortment of needs one could as for.
⭐⭐⭐⭐⭐ (5/5)
Our dog loved the dog park. I
Out dog loved the dog park. It was the largest most equipped park we've ever seen.
Yes
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Everything was fresh, tasty and served with a smile.
11/18/2022 04:22:27 PM
10
Thru friends that stayed a few months ago.
⭐⭐⭐⭐⭐ (5/5)
Easy and quick.
⭐⭐⭐⭐⭐ (5/5)
Friendly, professional and fast!
⭐⭐⭐⭐⭐ (5/5)
Very helpful. I am not that experienced in backing yet and the valet was very helpful.
⭐⭐⭐⭐⭐ (5/5)
Everyone was very friendly.
⭐⭐⭐⭐⭐ (5/5)
Site #131. We loved the views around this site. Very spacious.
⭐⭐⭐⭐⭐ (5/5)
We travel full time in our RV and this is the cleanest place we have stayed so far.
⭐⭐⭐⭐⭐ (5/5)
Well stocked. Nice items.
⭐⭐⭐⭐ (4/5)
The dog wash did not have hot water when we tried to use it.
⭐⭐⭐⭐⭐ (5/5)
We have already booked time here for next year.
Yes
⭐⭐⭐⭐⭐ (5/5)
Food was very good.
⭐⭐⭐⭐⭐ (5/5)
Service was great.
⭐⭐⭐⭐⭐ (5/5)
Service was great.
⭐⭐⭐⭐⭐ (5/5)
The whole resort was very clean.
⭐⭐⭐⭐⭐ (5/5)
11/18/2022 12:28:51 PM
10
Found it online
⭐⭐⭐⭐⭐ (5/5)
Ladies answering the phone and at front desk are lovely
⭐⭐⭐⭐⭐ (5/5)
Easy and shown right to our beautiful site.
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Resort is immaculate and you could see the gentleman attending to everything all around. Well done!
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
Yes
⭐⭐⭐⭐⭐ (5/5)
We just had a drink
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)
⭐⭐⭐⭐⭐ (5/5)